1. Commitment to Responsible Gambling

At Lucky Lotteries, we are committed to promoting responsible gambling. We believe that gambling should be a form of entertainment and that it is essential for our players to gamble responsibly. We aim to provide a safe and enjoyable environment for all users.

2. Understanding the Risks

Gambling can be an enjoyable pastime; however, it can also lead to problems for some individuals. It is essential to be aware of the risks associated with gambling, including:

• Financial losses
• Emotional distress
• Impact on personal relationships

If you or someone you know is experiencing difficulties related to gambling, we encourage you to seek help.

3. Tips for Responsible Gambling

To ensure a positive gambling experience, we recommend the following guidelines:

• Set a Budget: Establish a spending limit before you start gambling. Stick to this budget, regardless of wins or losses.
• Time Management: Set a time limit for your gambling activities and take regular breaks to avoid spending too much time gambling.
• Play for Fun: Treat gambling as a form of entertainment, not a way to make money. Never gamble with money you cannot afford to lose.
• Stay Informed: Understand the games you are playing, including the odds and potential payouts.

4. Self-Exclusion Options

If you feel that your gambling habits are becoming problematic, we offer self-exclusion options. You can choose to exclude yourself from our services for a specified period. For more information on how to self-exclude, please contact our customer support team.

5. Support Resources

If you need help or support regarding gambling-related issues, please consider the following resources:

• Gambling Help: Call 1800 858 858 for support and advice.
• GambleAware: Visit responsiblegambling.vic.gov.au for information on responsible gambling and available support services.
• BetStop: A national self-exclusion register that allows individuals to exclude themselves from all online betting providers. Learn more at betstop.gov.au.

6. Our Responsibility

We have a responsibility to ensure that our games and services are fair and transparent. We regularly review our practices and policies to promote responsible gambling and protect our players.

7. Underage Gambling

Gambling is strictly prohibited for individuals under the age of 18. We take this matter seriously and employ various measures to prevent underage gambling. If we become aware of any underage gambling activities, we will take appropriate action.